| Brand | ZK SAS |
| Service mode | Remoto |
| Delivery time | Requiere Agendamiento |
| Warranty | 1 Mes |
Technical assistance or technical support to solve problems on your computer, without leaving home or from any place where you require it, through remote or virtual mode.
You see error messages, experience system slowness, unexpected crashes. Request remote assistance for your desktop or laptop.
Save on travel and transportation time, and invest it in what you like most.
Number of teams: Service for 1 team.
Equipment type: Laptop or desktop.
Service modality: Remote, distance, virtual.
Targeted service: Home client.
Scope of service: Solution to common problems; System optimization; Licensed program installations; Configurations of printers, cameras and devices that the client requires.
Service coverage: As it is a remote service, it applies to the entire national territory.
Duration: A maximum of 2 hours.
Delivery time: Requires scheduling.
Requirements: Minimum internet access of 20 MB preferably with a cable connection or 5G Wi-Fi; Application for remote access; Authorization and scheduling by the client; Communication via chat or telephone.
* The devices to be configured and/or software to be installed must meet the minimum installation requirements or be compatible with the operating system.
* Carefully read the terms and conditions for the provision of services.
ZK SAS strongly recommends its clients purchase original licensed software, in addition to antivirus, with the aim of mitigating cyber attacks and loss of information.
