| Brand | ZK SAS |
| Service mode | Presencial |
| Delivery time | Requiere Agendamiento |
| Warranty | No aplica |
Technical diagnosis and technical service to find the cause of the problem on your computer, without leaving home, through in-person or on-site modality.
Service for desktop computers and laptops.
Request a diagnosis before making a hasty decision.
Number of teams: Service for 1 team.
Equipment type: Laptop or desktop.
Service modality: In-person.
Targeted service: Home client.
Scope of service: Search for the root cause of the problem and its possible solution.
Service coverage: Bogotá and surrounding municipalities.
Duration: A maximum of 1 hour.
Delivery time: Requires scheduling.
Requirements: Minimum internet access of 20 MB preferably with a cable connection or 5G Wi-Fi; Authorization and scheduling by the client; Accompaniment by the client on site.
* The diagnostic service does not include the execution of the proposed solution; If the client so requires, they must request a new service that corresponds to the requirement, and in which up to 50% discount will be made on the amount paid for the diagnostic service.
* If for any reason you cannot attend the visit, please contact our commercial solutions staff at least 2 hours in advance of the scheduled visit to reschedule, otherwise an additional charge will be made for the technician visit not executed at the time. time to reschedule. This rate only applies if the technician cannot execute the scheduled service due to the non-availability of the client or user at the time of the visit.
* Carefully read the terms and conditions for the provision of services.
ZK SAS strongly recommends its clients purchase original licensed software, in addition to antivirus, with the aim of mitigating cyber attacks and loss of information.
