| Brand | ZK SAS |
| Service mode | Presencial |
| Delivery time | Requiere Agendamiento |
| Warranty | 1 Mes |
If you notice your computer overheating, constant crashes, error messages, it is time to perform complete preventive maintenance on your desktop or laptop computer.
Perform physical maintenance on your computer at least once a year.
Number of teams: Service for 1 team.
Equipment type: Laptop or desktop.
Service modality: In-person.
Directed service: Company.
Scope of service: Physical cleaning of the equipment, optimization and logical maintenance of the system.
Service coverage: Bogotá and surrounding municipalities.
Duration: A maximum of 3 hours.
Delivery time: Requires scheduling.
Requirements: Authorization, scheduling and availability of 3 hours by the client; Communication via chat or telephone; Installers and license keys if required; Adequate space to carry out the maintenance process.
* Maintenance will be carried out on the number of devices according to the service purchased by the client; The technician may refrain from performing the service if he finds signs of extreme deterioration or obvious damage to the equipment. In such event, a consent must be signed by the user for the consequence that said intervention may cause; In the event of not being able to carry out maintenance due to deterioration or damage to the equipment, the value for in-person diagnosis will be taken from the payment received and the corresponding refund of the difference will be made, according to return policies; In the event of not being able to execute the maintenance due to non-compliance on the part of the client and/or non-availability, the value for in-person diagnosis will be taken from the payment received and the corresponding refund of the difference will be made, according to return policies; In the event that it is necessary to change parts or pieces of the computer and an additional visit is necessary, the client must request a new home technical support service which would have a discount of up to 60%, this discount will be subject to to the process or service to be performed.
* Carefully read the terms and conditions for the provision of services.
ZK SAS strongly recommends its clients purchase original licensed software, in addition to antivirus, with the aim of mitigating cyber attacks and loss of information.
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