| Brand | ZK SAS |
| Service mode | Remoto |
| Delivery time | Requiere Agendamiento |
| Warranty | No aplica |
Technical diagnosis and technical service to find the cause of the problem on your computer, without leaving home or from any place where you require it, through remote or virtual mode.
Service for desktop computers and laptops.
Request a diagnosis before making a hasty decision.
Number of teams: Service for 1 team.
Equipment type: Laptop or desktop.
Service modality: Remote, distance, virtual.
Targeted service: Home client.
Scope of service: Search for the root cause of the problem and its possible solution.
Service coverage: As it is a remote service, it applies to the entire national territory.
Duration: A maximum of 1 hour.
Delivery time: Requires scheduling.
Requirements: Minimum internet access of 20 MB preferably with a cable connection or 5G Wi-Fi; Application for remote access; Authorization and scheduling by the client; Communication via chat or telephone.
* The diagnostic service does not include the execution of the proposed solution; If the client so requires, they must request a new service that corresponds to the requirement, and in which up to 50% discount will be made on the value paid for the diagnostic service.
* Carefully read the terms and conditions for the provision of services.
ZK SAS strongly recommends its clients purchase original licensed software, in addition to antivirus, with the aim of mitigating cyber attacks and loss of information.
